The manager has not agreed
Stop the workplace introduction. Employer permission comes first, even if the person is interested. Offer the public information for their own time only if they want it; never suggest hiding the relationship.
KOTS Ambassador field guide
A guide for Student Ambassadors introducing KOTS in shops and at university. Practise the app demonstration, learn how referrals work and find answers to common questions.
Round-two preparation
After your written application, the second round is a recorded conversation with a simulated retail colleague. Explain what KOTS is, how they could benefit as an Industry Ambassador and how they would join. A person reviews your recording. Use these examples to practise in your own words.
Stop the workplace introduction. Employer permission comes first, even if the person is interested. Offer the public information for their own time only if they want it; never suggest hiding the relationship.
No. Industry Ambassador rewards depend on qualifying direct payments and the published settlement rules. Use the live offer for the current rate. Keep this separate from a Student Ambassador's contracted hourly pay.
No. Do not collect or upload customer names, numbers or shopping histories. The person opens the link and registers themselves. Permission to support them is a separate choice.
Explain the optional Industry Ambassador opportunity, how qualifying direct referrals can earn rewards and where to read the current terms. Earnings are not guaranteed. Explain in words; you do not need to open the app or demonstrate a feature.
End the conversation promptly and politely. Do not turn a refusal into another sales question, scan a code for them or count a promise as a registration.
The QR code opens a page with your referral code attached. The recipient registers themselves; opening or scanning alone does not prove an application, sale or earned commission. Check confirmed progress in the Hub.
Practise a short explanation of KOTS in your own words. Then practise explaining the Industry Ambassador benefits and how someone would join. Listen to each question and answer it directly. The reviewer looks for accurate information, a relevant answer, respect for boundaries and a clear next step. Do not promise income or pressure anyone to register.
You may keep the public guide open during the interview. No demo, app access, screen sharing, purchase or real-world recruitment is required for the assessment. If the audio fails or you need an adjustment, use the help option or reply to your invitation. Required training after hiring is paid time.
The app in 52 seconds
Watch this short introduction to prepare for your interview. You do not need app access or a live demonstration for round two. The six app tasks below are training that takes place after hiring and written activation, during paid time.
Paid app training
Check that your Ambassador Hub shows Pro access as active before you begin. If it does not, tell your manager before continuing. App setup, practice and the demonstration you give your trainer are paid work.
Follow the three-minute demo guideAdd a piece of clothing in the app, then find it in your wardrobe.
Choose an occasion and use the weather for the day. Explain the outfit suggestion. If it does not work for you, show how you change it.
Run a private try-on. Explain that the image helps you picture an outfit; it cannot guarantee how the clothes will fit.
Add work, lectures, a social event or travel to Planner. Show how the outfits depend on the clothes available in your wardrobe.
Ask a specific styling question, then request a change to the answer. Show how the stylist responds to your feedback.
Scan your code on another phone. Check that your referral page opens and shows the correct price. Let the person enter their own details if they choose to register.
A short introduction
“Hi, I'm [name], a paid Student Ambassador for KOTS. It's an app that helps you choose outfits from your own clothes. Have you got a moment for me to show you?”
Use this when approaching someone who works in fashion or retail. If they are interested, show the app and explain the referral programme. If they decline, thank them and leave.
The full script
This example is for a paid Student Ambassador. Adapt the wording to sound like yourself, while keeping the product claims and referral terms accurate. Pause for questions as you go.
“Hi, I'm [name], a paid Student Ambassador for KOTS. It’s a wardrobe and styling app. Have you got two minutes for me to show you?”
“I introduce KOTS to people who work in fashion and retail. If you’re interested, I can show you how to apply for the referral programme. You sign up yourself; I don’t collect your details.”
“KOTS stands for Killers on the Street. Rami Al-Bakri founded it, and Mindlace, a London-based technology firm, builds it.”
“You photograph your clothes and add them to your wardrobe in KOTS. Your stylist can then suggest outfits from what you own, using your plans and the weather.”
“Here’s an outfit from my wardrobe. I can ask the stylist to change it, plan outfits for the week or preview a look with a private try-on. If I need another piece, KOTS can search the shops in its catalogue.”
“You already help people choose clothes. If KOTS would be useful to your customers or friends, the Industry Ambassador programme lets you earn from your own referrals.”
“You can apply to become an Industry Ambassador. Your link gives someone an extra 10% off their first annual subscription. You can earn 25% of Net Receipts from a qualifying payment by someone you refer directly, subject to the refund and eligibility rules. There are no required shifts or quotas, and you don’t earn from other ambassadors’ referrals. The programme page explains the prices and payment terms.”
“Would you like to scan my QR code and read about it? You can decide in your own time.”
Your first 72 hours
Agree your paid schedule with your manager before starting. Required training, preparation, outreach, follow-up and reporting must all take place within authorised paid time. You can read the public material beforehand if you choose; KOTS does not track or assess this optional reading.
Check that your Ambassador Pro access is active. Practise the app tasks and check your referral link during paid time. If access or a feature you need is not working, stop and tell your manager.
Send up to ten personal messages explaining why KOTS might be useful to each person, or choose a relevant hall, course, society or careers group. Say that you work with KOTS and use your referral page.
Ask whether they have time to talk. Show something you have done in the app, then offer your Industry Ambassador referral page. If they decline, thank them and leave.
Contact only people who replied or asked for more information. Check QR scans and application progress in the Hub. Record questions and concerns so you can plan your next paid session.
Your first two weeks
Add your own clothes, try a suggested outfit, run a private try-on, plan a week and talk to your stylist. Use these examples when you demonstrate the app. Any preparation KOTS requires is paid work. Reading public material before your assignment starts is optional.
Demonstrate the app, explain the price and referral terms, and answer four common questions. Practise what to do if a feature is slow and how to end a conversation when someone declines. This check is paid work. If you need another attempt, you receive more training without a penalty.
Aim for 8 qualified introductions to people suited to the programme, 4 Industry Ambassador applications through your link, 2 activated Industry Ambassadors and 1 potential Student Ambassador. Record your work in the Hub. These are coaching targets; your pay does not depend on reaching them.
The cumulative targets are 5 activated Industry Ambassadors, 3 who have shared their link, 2 members recorded at the “first value” stage in the Hub, and 1 submitted Student Ambassador application. Check progress in the Hub. Offer help only to people who have agreed to receive it.
How extensions work
Your first paid assignment lasts four weeks. Around week three, KOTS reviews your time records, the quality and number of your introductions, and whether the Industry Ambassadors you introduced are ready to share and have made their first shares. The review also considers new paying members linked to your work and whether you followed this guide. You can see these records on your ambassador page. KOTS may offer a new written assignment based on the review. Later opportunities could include leading a local team or other roles as KOTS grows. Further work is not guaranteed.
Before each session
Your first month
The month-one target is at least 15 new paying members linked to your work. These can join through your own university referrals or through Industry Ambassadors you introduced. Plan for roughly 64 detailed retail conversations and 16 Industry Ambassadors ready to share KOTS.
KOTS aims to cover the programme's full cash cost from customer revenue in the same month. That revenue can then fund the next group of ambassadors.
Your wages do not depend on a sale. Your manager uses these targets to guide training and review whether to offer a separate future assignment. They do not mean the programme covers every KOTS company cost.
Your university network
Choose an example that fits the person you are speaking to, such as dressing for an interview or a night out. Share your student referral page so they can read about the service and the First Week Guarantee. A verified UK student referred by an Ambassador pays £67.49 for year one, then £74.99 a year while their student verification remains current. Say that you work with KOTS and may benefit from qualifying referrals.
Show an outfit for a night out using clothes already in your wardrobe. If you use shared wardrobes, demonstrate how you borrow and style a piece.
Show an outfit for an interview, assessment centre, placement or presentation coming up.
Offer a short styling demonstration for an event the group is planning. Choose an example that fits the group’s interests.
Show the app, then offer the Industry Ambassador page if they are interested in earning from referrals.
Share an outfit KOTS suggested. Explain what you kept, what you changed and why.
Explain why you think KOTS would be useful to that person. Say that you work with KOTS, send your student referral link and follow up only if they respond.
Approved claims
Do not claim
When someone has doubts
Answer the question directly. Use the current terms for prices and payment rules. If the person does not want to continue, thank them and leave.
No. An Industry Ambassador can earn only from their own direct, qualifying referrals under the published terms. They do not earn from other ambassadors’ referrals. The programme page explains this before anyone applies.
Participation is personal and optional. Workplace sharing depends on the rules of your employer and store. You can read the programme privately and decide whether it fits.
No. You never give KOTS somebody else’s contact details. A person chooses whether to scan your QR or open your link, then registers themselves.
KOTS helps you choose outfits from clothes you already own. It can also help you find a new piece that works with your wardrobe.
The current terms show the exact rate, qualification rule, refund treatment and payout timing. You earn only when a direct referral meets the payment and eligibility rules. Earnings are not guaranteed.
There are no required shifts or quotas for an Industry Ambassador. The product film takes 52 seconds, and you can read the programme terms before deciding whether to apply.
You may state the published extra 10% first-term saving on an eligible annual rate. KOTS does not guarantee broader savings, fit, style outcomes or earnings.
Retail questions
You add your clothes to a digital wardrobe, then ask your stylist for outfit suggestions based on what you own.
Outfit suggestions use the clothes you own, your plans and the weather.
No. KOTS helps customers understand how a new piece could work with clothes they already own. Retail stylists still advise on the products and fit in front of them.
The programme is for eligible adults with credible fashion or retail experience who complete KOTS verification and accept the current terms.
Not for an Industry Ambassador. Student Ambassadors are different: they are paid workers with paid scheduled activity.
The QR code opens a KOTS page with your referral code attached. This links the person’s registration and qualifying payments to you. They enter their own details; you do not collect them.
The standard UK route is £89.99 for year one, then £99.99. A verified UK student pays £67.49 for year one, then £74.99 while verification stays current. The extra 10% discount applies to the first year only and cannot be combined with a campaign or private launch rate.
The person you refer must make a payment that settles and remains after the stated refund and chargeback window. The referral must also pass the programme’s eligibility and fraud checks.
Yes. An Industry Ambassador can stop sharing their link and withdraw permission for Student Ambassador support. Any payment rights already earned remain subject to the programme terms.
If a question concerns tax, immigration status, a person's employer policy, eligibility, payout disputes or privacy rights, do not improvise. Use the KOTS support route and record the question.
Student questions
The student subscription costs £67.49 for year one through an Ambassador, then £74.99 a year while student verification stays current. You pay annually, and the renewal price is shown before checkout.
You pay when you subscribe. The offer page explains the First Week Guarantee, including the steps you must complete and the deadline for requesting a refund. Read those conditions before buying.
Start with the pieces you actually wear and add the rest in short sessions. Do not promise a fixed completion time; show how you captured your own wardrobe.
Tell your stylist what you dislike and ask for a change. Show an example from your own account. Do not promise that every outfit will be right first time.
The in-app stylist conversation uses AI. Do not describe it as a human personal stylist or promise a human is reviewing every answer. Show what the product actually does and use the support route when someone needs help.
The member controls their account and images under the published privacy terms. Do not answer a detailed privacy or deletion question from memory; open the policy or escalate it.
The £74.99 rate continues only while student verification remains current. If verification lapses, the next renewal uses the standard rate shown before purchase.
Open the current plan terms before answering. Allowances can change by plan and term, so never quote a number from memory.